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Therefore, we have a vast wealth of experience in e-commerce. Currently, we offer approximately 5000 specialized products in aquariums and pet products suitable for aquatic enthusiasts, reptiles, cats, and dogs. All our listed products are to UK specifications. We are not just an online retailer for aquatics, but we are also a specialized aquatic retailer with a real warehouse located in Crayford, Kent, and we are honored by your visit. We are open six days a week and have experienced staff in fish breeding who are passionate about the aquatic hobby, where our staff not only manage the welfare of the live stock on site, but many of them also have tropical and marine aquariums in their homes.

Only by being passionate about this hobby can we truly understand fish breeding, whether it is by understanding the needs of your fish or knowing the right equipment you need to succeed in this hobby. Another reason to shop with Aquacadabra-Deals-Online is our stock. When you place an Order with us, you can rest assured that we will deliver the products to you as soon as possible. We feel that offering a large stock of products at competitive prices, coupled with a high level of customer service and ensuring that we are available to you for 6 days a week for any inquiries you may have, makes Aquacadabra-Deals-Online the one-stop shop for all your aquatic, reptile, or pet needs.

Our website contains a comprehensive online help section covering all cases related to Orders; along with easy-to-complete forms to enable us to address any Disorders as quickly as possible. The product must be in an unopened and unused condition and you must notify us within 14 days if you wish to return the product to us. Please be aware that after public holidays, there is always a delay in processing Orders. This is usually due to the shipping company being unable to locate an address, and unfortunately, you may occasionally encounter Disorders when using any third-party shipping service. Please note that if you lose the parcel, it takes 14 days before we can claim the lost parcel. We will speak with you directly to ensure minimal inconvenience to you. Please do not send any defective products directly to us as this may cause a significant delay in resolving the issue. We aim to resolve this type of Disorders as quickly as possible.

There are a number of circumstances in which you may wish to cancel and/or return the ordered products. Once the company receives and confirms your requirements, it will provide you with the necessary procedures that you must ensure to follow. Please also note that it is your responsibility to return the product to us at your expense in a new, undamaged condition. When returning products, we recommend using a shipping service or delivering them personally to our main office. The company assumes no responsibility for damages that occur during transport when returning products, or for products that are lost during transport.

Order cancellation or changes to Orders: Once the Order is placed, it will be processed almost immediately.