Do I need to open an account to shop with you?

No, you don't need that. You can make purchases and check out as a guest each time, however, by creating an account with us, it will allow you to order without having to enter your details every time you shop with us. You can register now, or you can start shopping first and create your account before checking out on the shopping cart page.

How do I / create an account?

Please click on “Login/Register” followed by “Create an account” and fill in your personal data.

How do I order?

Shop for the products you want and add them to your cart. When done, you can proceed to your cart and checkout. Verify and ensure that all information is correct before confirming purchases and payments.

How do I pay for my orders?

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express. We also accept Cash on Delivery upon receipt .

Can I modify and cancel my order?

Unfortunately, we cannot cancel an order once it has been submitted. This will allow us to pack and process your orders efficiently and reduce errors. It is recommended that you check your application before submitting it.

I have a discount code, how do I use it?

You can use the discount code when purchasing before completing the check-out process by placing the discount code in the field designated for it.

How will I know if my order has been confirmed?

After you have placed your order, you will receive a confirmation email from us to confirm receipt of your order. However, please note that orders will not be shipped until your credit card check-out has been approved and check-out billing and delivery address has been verified. Alternatively, you can check the status of your application in My Account if you are a registered user.

I have an issue adding products to my cart?

You will be able to add products as long as they are available. There may be a situation where the product is in someone else's cart and then the status of the products is reflected as "Temporarily unavailable".